Leisure Furnishings Ltd are committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this Policy from time to time, so please check this page occasionally to ensure you’re happy with any changes. If we make changes to this Policy that will have a substantial impact on you, we will give you advance notice so that you have the opportunity to exercise any rights you have under UK law. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent in writing to Leisure Furnishings Limited, Unit 4, Meadow Brooks Business Park, Meadow Lane, Long Eaton, Nottingham, NG10 2GD.
Leisure Furnishings Limited is an UK manufacturer for the leisure industry. Leisure Furnishings Limited is a registered company established in England and Wales (company number 3758450), whose registered office is at Unit 4, Meadow Brooks Business Park, Meadow Lane, Long Eaton, Nottingham, NG10 2GD.
Leisure Furnishings as a Data Controller
Leisure Furnishings Limited is responsible for and Data Controller of personal information that it receives about you such as:
- When you contact our Customer Service team or make an enquiry or other request
- When you register to receive communication
Leisure Furnishings Limited is a joint Data Controller for the personal information it receives in relation to ownership of Leisure Furnishings Limited products and associated warranty.
Please note if you purchase a Leisure Furnishings Limited item from a dealership, you will have a separate relationship with the dealer and they will have their own privacy policies that set out how they use information which you should consult. If you have any queries relating to their use of your data you will need to contact them directly to request how they process and use this information.
If you would like access to, or a copy of the personal information we hold about you; to request a correction or have any questions about how we may use it; or to make a complaint, please contact us at Leisure Furnishings Limited, Unit 4, Meadow Brooks Business Park, Meadow Lane, Long Eaton, Nottingham, NG10 2GD.
Complaints will be responded to within the next 30 days at the latest. If you are not satisfied with how your complaint was handled, you may refer your complaint to the Information Commissioner’s Office (ICO).
How Do We Receive Your Information?
We obtain information about you:
- When you contact us directly, normally via our website or Customer Service teams by phone, or email, or to make an enquiry or other request.
- Authorised dealerships.
- Occasionally from other third parties who may lawfully pass to us information about you.
In order to ensure you receive relevant and personalised communication, the data we collect might include your name, address, telephone number, email address, IP address, products you are interested in, your interests, and information regarding what web pages are accessed and when.
How Leisure Furnishings Uses Your Information?
We will use your information for a variety of purposes, including:
- Providing or managing any information, products or services which you have requested.
- Notifying you of changes to our products.
- To help us identify you when you contact us.
- Responding to enquiries.
- For general administration purposes.
- To help us improve the quality of our products and services.
- To send you communications which you have requested and that may be of interest to you.
We may share your information for any of these purposes with:
- Authorised dealerships.
We do not share your data with any other third parties, with the exception of:
- When we have been asked to provide information for legal or regulatory purposes.
- When we are progressing existing or future legal proceedings.
If one of these organisations is outside of the European Economic Area we will take steps to make sure they agree to apply the same level of protection of your information as we are required to apply in the UK.
Legal Grounds for Processing Your Personal Information
The use of your information set out above is permitted under EU data protection law on the basis of these principal legal grounds:
- Where necessary to enter into or perform our contract with you.
- Where we need to use it to comply with our legal obligations.
- Where we use it to achieve a legitimate interest and our reasons for using it outweigh any prejudice to your data protection rights (detecting fraud and criminal activities)
- Where necessary for us to defend, prosecute or make a claim against you, us or a third party
- For the purposes of vital interests e.g. safety recalls
There may be uses that are permitted on the basis of other grounds; where this is the case we will use reasonable endeavours to identify the grounds and communicate it to you as soon as possible after becoming aware of the new basis.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, as per our Records Management Policy.
Who Has Access To Your Information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for their marketing purposes.
How To Access And Update Your Information
You have the right to ask for a copy of the information Leisure Furnishings Limited holds about you and the accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please contact us at Leisure Furnishings Limited, Unit 4, Meadow Brooks Business Park, Meadow Lane, Long Eaton, Nottingham, NG10 2GD.
Security precautions are in place to protect the loss, misuse or alteration of your information, as per Leisure Furnishings Generic Security Policy.
When you give us personal information, we take steps to ensure that it’s treated securely. Non-sensitive details (e.g. your email address) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning off cookies may result in a loss of functionality when using our website.
Links to Other Websites
In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.
16 Or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Review Of This Policy
We keep this Policy under regular review. This Policy was last updated in June 2018.